Shipping & Returns
Returns
You may return your unworn, unwashed items with tags and original packaging within 14 days of receiving your order according to the shipping tracking. Customer pays return shipping and we encourage you include tracking. Eligible items returned will receive a refund less 5% restocking and inspection fee. No returns on seasonal Holiday Collection items after December 10th. Clearance items are final sale. Designs purchased with a Strasburg Children gift card will receive a revised gift card as a refund. Items returned outside the 14-day timeframe without prior approval may incur additional restocking fees and may be added to our Donate a Dress program with no refund given. Additional restocking fees may apply if all packaging is not included in the return.
To complete your return, please send back the item(s) with the packing slip, a note with your order number on it, or a copy of this form to:
Strasburg Children Returns
12060 County Line Rd J215
Madison, AL 35756
Please email hello@strasburgchildrens.com prior to returning your item. Items sent without approval or outside of the 14 day return window may incur additional restocking fees or no refund.
For Exchanges please reorder the items needed and return the item not needed.

